Strategic Technical Communicator & Healthcare IT Project Support
With over 15 years in healthcare interoperability and federal contracting, I transform complex technical requirements into actionable strategies that drive compliance, enhance collaboration, and deliver results. Explore my portfolio to see how I’ve contributed to measurable outcomes for federal agencies, healthcare organizations, and technology companies.
CORE COMPETENCIES
Strategic Technical Communication
I have translated complex technical and policy information into clear, user-centered content aligned with business objectives. My work included ISO-compliant process guides, Section 508-compliant artifacts, and technical reports designed for diverse audiences. Collaborating with technical and non-technical teams, I ensured deliverables supported informed decision-making, enhanced operational workflows, and advanced organizational goals.
Healthcare IT & Interoperability
I supported cross-functional initiatives within the Veterans Health Information Exchange (VHIE), contributing to HL7® FHIR® implementation guides, Course of Action documents for FDA pilots, and standards-compliant documentation that advanced national health data exchange modernization. These efforts strengthened communication across health IT implementations and drove clarity and alignment.
Federal Program Analysis
I coordinated high-visibility healthcare IT initiatives, oversaw Performance Work Statement (PWS) compliance, and developed executive briefings for VA leadership, congressional stakeholders, and national conferences such as HIMSS, AMIA, and ONC. Through this work, I helped organizations meet federal regulatory requirements while achieving operational objectives.
RECENT IMPACT
- SharePoint/Power App Solution: Transformed project management for the Clinical Data Quality team, delivering real-time visibility and reducing administrative burden
- Partner Database System: Saved 20 hours/week in coordination efforts while improving data accuracy and relationship management across healthcare partners.
- HL7 FHIR Implementation Guide: Led creation of technical standards documentation supporting federal pilot projects between VA and FDA.
CONNECTING TECHNICAL & BUSINESS TEAMS
Throughout my career, I’ve served as a key liaison between technical teams, executive leadership, and stakeholders, ensuring that all teams are aligned with the overarching business objectives. By translating complex technical requirements into clear, actionable strategies, I help bridge the communication gap between business and technology. My approach fosters collaboration across departments, ensuring that both technical teams and business units work together seamlessly to drive innovation and achieve shared goals.
Whether you need healthcare IT program analysis, compliance documentation, or strategic communication solutions, I offer a strong foundation in translating complex requirements into clear, actionable results that align with organizational goals and regulatory standards.
TOOLS
- XML-based Authoring: Madcap Flare, RoboHelp
- Microsoft: Word, PowerPoint, Excel, Outlook, Teams, SharePoint, Visual Studio
- Adobe Creative Suite: Illustrator, Photoshop, InDesign, Acrobat
- Project Management: Jira, VersionOne, Trello, Asana
- Collaboration: Confluence, Slack, MS Teams
Version Control: GitHub, TortoiseSVN - Image Capture & Audio: Snagit, MadcapCapture, Audacity
I am adaptable and quick to learn new tools and systems, ensuring I can effectively integrate emerging technologies to meet project needs.